Natalia Galán
Hotel Director & Customer Experience, Hospitality & Tourism Consultant
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The new Spa Manager. Education key to success
The new Spa Manager. Education key to success When selecting a spa manager, facing the challenges of the industry today, we might ask some … see more
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Natalia Galán•Follow
7 Global Consumer Trends. How to attract new customers.
Having a super wide variety of services, a hight quality product and a friendly competent staff … but sometimes this is not enough. Do… see more
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FITUR 2013. Innovation, technology and budget cuts.
From January 30th to February 3rd was the thirty-third edition of the International Tourism Fair FITUR 2013, the most important event of the… see more
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5 easy tools to capture external or not hotel guest to our Spa
Breaking barriers and attracts local audiences. In these times our mission is to maximize revenue and profit from our facilities. This becomes crucial being… see more
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Natalia Galán•Follow
Hotel Wellness area quality versus economic profitability
Hotel Wellness area quality versus economic profitability About 10 years ago to incorporate a wellness area in our hotel, was a clear competitive advantage.… see more
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IV Conference Energy Efficiency in the Hotel Industry of ITH. Valencia
The last wednesday 21th November, was the fourth edition of the lecture on sustainability and energy efficiency in the city of Valencia , inside… see more
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Natural, green bio cosmetics. Different green labels
Questions about natural, green, bio cosmetics The return to natural things and respect for the environment, have also penetrated the world of cosmetics. The… see more
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III SPA & BEAUTY SPAIN 2012
This weekend took place the third edition la tercera edición del Congreso Spa & Beauty Spain 2012 in the Catalonia Palace of Congresses, Barcelona,… see more
